FAQs
FREQUENTLY ASKED QUESTIONS
WHERE IS FANRINGS.NET LOCATED?
We are located in Dallas, Texas, USA.
DO YOU HAVE A PHYSICAL STORE FRONT I MAY VISIT?
Currently we do not. We are exploring this idea for the possibility in the future. Stay tuned!
HOW LONG DOES IT TYPICALLY TAKE TO RECEIVE MY RING?
For customers in the USA, delivery typically takes 9-25 calendar days from the ship date.
For international customers, it may take 25-30 calendar days.
ARE THERE OPTIONS FOR EXPEDITED SHIPPING?
Currently, we do not offer expedited shipping as our rings are made to order to ensure high quality at competitive prices.
A plain tungsten carbide band at a local jewelry store typically costs over $100 and requires additional time and expense for custom designs. The average wait time for a custom ring from a jeweler is at least two weeks. In contrast, our rings are delivered within 9 to 22 calendar days at a significantly lower cost.
While local jewelers may deliver a few days faster, their prices are often $100-$200 higher for the same ring. Our priority is to provide exceptional quality and affordability, with speed as a secondary consideration.
IS TRACKING INFO PROVIDED WITH MY ORDER?
Yes. Tracking is typically provided within 1-3 business days after it ships.
DO CUSTOM DESIGNS TAKE LONGER TO PROCESS AND SHIP?
Once the design is approved by you, the production and shipping time is the same in comparison to purchasing an existing design.
WHAT ARE YOUR HOURS OF OPERATION?
M - F 8am to 5pm CDT
Sat & Sun Closed
Closed on the following Holidays:
Memorial Day, Mon May 27, 2024
Independence Day, Thu, July 4, 2024
Labor Day, Mon, September 2, 2024
Veterans Day, Mon, November 11, 2022
Thanksgiving, Thu - Fri, November 28 & 29, 2022
Christmas and New Year's Break, Wed - Thu December 25 - Jan 2, 2024